BBB Reliability Report for
C I HOST


This is not a BBB accredited business.


Bookmark and Share
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

BBB Accreditation

Back To Top

This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

Back To Top

Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

    Reasons for this rating include:
  • Number of complaints filed against business
  • Failure to respond to complaints filed against business
  • Number of complaints filed against business that were unresolved
  • BBB does not have sufficient background information on this business

Customer Experience

Back To Top

According to information in Bureau files, this company has an unsatisfactory file condition due to unanswered and unresolved complaints. The company has also failed to eliminate the basic cause of complaints. Complaints processed by the Bureau in its three-year reporting period concern service issues, billing disputes and refund practices. Specifically, complainants state the company did not provide services. Other complainants state the company billed for services not provided and failed to make promised refunds in a timely manner. This company has stated on their website they are members of the Better Business Bureau and participants in the BBB On-Line Reliability Program. This company is not a member of this Better Business Bureau and is not included in the Better Business Bureau's On-Line Reliability Program.

Business Contact and Profile

Back To Top
Name:
C I HOST
Phone:
(817) 868-6999
Address:
2300 Valley View , Suite 100, Irving , TX 75062
      Google map  Mapquest map  Yahoo map
Business Category:
INTERNET PROVIDER
eMail:
BBB file opened:
August 03, 1998
Primary Contact:
CHRIS FAULKNER (CEO)
Complaint Contact:
Candice Bledsoe

Alternate Business Names

Back To Top

CREATIVE INNOVATIONS

Additional Locations and Phone Numbers

Back To Top

1851 CENTRAL DR #110, BEDFORD, TX 76021, Tarrant County
      Google map    Mapquest map    Yahoo map
1901 CENTRAL DRIVE, SUITE 750, BEDFORD, TX 76021, Tarrant County
      Google map    Mapquest map    Yahoo map

(817) 684-8815

Customer Complaint History

Back To Top

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 31
    in the last 12 months: 0

Complaints Concerned:
    Selling Practices  (1 complaints)
1Company did not respond
    Advertising Issues  (1 complaints)
1The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
    Service Issues  (1 complaints)
1Company did not respond
    Customer Service Issues  (1 complaints)
1Resolved
    Credit or Billing Disputes  (18 complaints)
12Resolved
1Unresolved
2Company made every reasonable effort to resolve
3Company did not respond
    Delivery Issues  (1 complaints)
1Resolved
    Contract Disputes  (7 complaints)
4Resolved
1Company made every reasonable effort to resolve
2The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
    Guarantee or Warranty Issues  (1 complaints)
1Unresolved

Government Actions

Back To Top

The BBB has no information regarding Government Actions at this time.

Advertising Review

Back To Top

The BBB has no information regarding Ad Reviews at this time.

Additional Information

Back To Top

In June 2002, this company filed a suit against the BBB at Fort Worthalleging our public report contained false statements regarding C IHost. As with all BBB public reports, information is based in largepart, on complaints received from customers of the company.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 98080001
Report as of: 2/9/2010 7:56 PM

© 2010  BBB/Ft. Worth

What is a BBB Accredited Business? Learn More