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Reported on Tuesday, February 9, 2010 7:56 PM

• BBB Accreditation
• BBB Rating
• Customer Experience
• Business Contact and Profile
• Alternate Business Names
• Additional Locations and Phone Numbers

• Licensing
• Customer Complaint History
• Government Actions
• Advertising Review
• Additional Information

This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

Reasons for this rating include:
• Number of complaints filed against business
• Failure to respond to complaints filed against business
• Number of complaints filed against business that were unresolved
• BBB does not have sufficient background information on this business

According to information in Bureau files, this company has an unsatisfactory file condition due to unanswered and unresolved complaints. The company has also failed to eliminate the basic cause of complaints. Complaints processed by the Bureau in its three-year reporting period concern service issues, billing disputes and refund practices. Specifically, complainants state the company did not provide services. Other complainants state the company billed for services not provided and failed to make promised refunds in a timely manner. This company has stated on their website they are members of the Better Business Bureau and participants in the BBB On-Line Reliability Program. This company is not a member of this Better Business Bureau and is not included in the Better Business Bureau's On-Line Reliability Program.

CREATIVE INNOVATIONS

1851 CENTRAL DR #110, BEDFORD, TX 76021, Tarrant County
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1901 CENTRAL DRIVE, SUITE 750, BEDFORD, TX 76021, Tarrant County
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(817) 684-8815

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 31
    in the last 12 months: 0

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

In June 2002, this company filed a suit against the BBB at Fort Worthalleging our public report contained false statements regarding C IHost. As with all BBB public reports, information is based in largepart, on complaints received from customers of the company.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 98080001
Report as of: 2/9/2010 7:56 PM

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